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RECENT CASE STUDIES

RECENT CASE STUDIES

Emily Running is a strategic, multidisciplinary UX/UI design leader with over 15 years of experience. Known for her passion for delivering exceptional customer experiences, she has a proven track record of leading high-performing teams from concept to launch across a range of industries, including healthcare, finance, and energy & utilities. Her expertise spans responsive web applications, native apps, and projects from internal tools to consumer-facing products, consistently driving innovation and impactful design solutions.

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Interested in learning more about Emily's approach? View this common framework normally used in collab sessions but instead applied with her vision, Emily's Libs. You can also hear her speak on building an AI Bot for Utilities at the HXD conferenceread her views on the Unexpected Benefits of a Design System .

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​​Outside of work, Emily is passionate about all things interior design and enjoys creating beautiful, functional spaces. She also loves spending time outdoors—hiking, playing tennis, or tossing a frisbee with her sons and gives back to her community by volunteering on the PTO to support her local school.​​​

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RECENT TESTIMONIALS

You defined the culture of m360 and turned m360 from an idea into National Grid's PREMIER product!

Christian, National Grid
Product Lead

As a manager on the ACA Group engagement, Emily has continued to prove her ability to facilitate product design with the client. Emily does an amazing job at assuring that the team is continuing to move forward and stay on track, even in difficult environments.  Emily has a strong creative design thinking process that pushes me to think outside the box and pull inspiration from sources that initially aren't at the top of my mind.

Brendan, West Monroe

Product Designer II

Emily is exceptional at work quality. She goes above and beyond her role as creative lead to support key project management activities within budget. I heard numerous times from our key stakeholder that since joining Allina, Emily had done a tremendous amount of work to build trust with the rest of the product team and drive greater collaboration.

Ben, West Monroe

Engagement Lead,
Allina Health

Loved seeing all the work from the last few months come together in innovative mockups and flows—feels like last week we finally got those lingering questions sorted and onto the roadmap! Thank you for leading this team.

Joy, ACA Group

Solutions Architect

Thanks and great work for the (ongoing!) hours of portfolio reviewing, interviewing and discussing candidates. Your commitment and energy to bringing in creative talent that will grow our team into the future is inspiring!  

Katie, West Monroe

Partner

Emily has fearlessly met the challenge of taking over the design leadership on this National Grid work. She dove head-first into a new industry domain with confusing and sometimes contradictory concepts and terminology and complex role relationships. She was able to provide meaningful contributions in our client kick off workshops. 

Mark, West Monroe

Sr. Principal

Amazing work leading the design effort in the release of scheduling R2!  I really appreciate all of the time and effort you put into this!  It is so fun seeing the scheduling vision continue to come to life!

Chris, Allina Health

VP, Digital and Marketing Technology

Emily has had a huge hand in my personal career trajectory and I can't thank her enough for being who she is. As I've started shifting my career, she has been there along the way and sherpa'd me through some difficulties associated with growing leadership. Ultimately, Emily is someone who supports and empowers people. 

Anonymous, West Monroe

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