RECENT CASE STUDIES
RECENT CASE STUDIES
Emily Running is a strategic, multidisciplinary UX/UI design leader with over 15 years of experience. Known for her passion for delivering exceptional customer experiences, she has a proven track record of leading high-performing teams from concept to launch across a range of industries, including finance, healthcare, and energy & utilities. Her expertise spans responsive web applications, native apps, and projects from internal tools to consumer-facing products, consistently driving innovation and impactful design solutions.
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Interested in learning more about Emily's approach? View this common framework normally used in collab sessions but instead applied with her vision, Emily's Libs. You can also hear her speak on building an AI Bot for Utilities at the HXD conference, read her views on the Unexpected Benefits of a Design System.
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​​Outside of work, Emily is passionate about all things interior design and enjoys creating beautiful, functional spaces. She also loves spending time outdoors—hiking, playing tennis, or tossing a frisbee with her sons and gives back to her community by volunteering on the PTO to support her local school.​​​
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RECENT TESTIMONIALS
You defined the culture of m360 and turned m360 from an idea into National Grid's PREMIER product!
Christian, National Grid
Product Lead
As a manager on the ACA Group engagement, Emily has continued to prove her ability to facilitate product design with the client. Emily does an amazing job at assuring that the team is continuing to move forward and stay on track, even in difficult environments. Emily has a strong creative design thinking process that pushes me to think outside the box and pull inspiration from sources that initially aren't at the top of my mind.
Brendan, West Monroe
Product Designer II
Emily is exceptional at work quality. She goes above and beyond her role as creative lead to support key project management activities within budget. I heard numerous times from our key stakeholder that since joining Allina, Emily had done a tremendous amount of work to build trust with the rest of the product team and drive greater collaboration.
Ben, West Monroe
Engagement Lead,
Allina Health
Loved seeing all the work from the last few months come together in innovative mockups and flows—feels like last week we finally got those lingering questions sorted and onto the roadmap! Thank you for leading this team.
Joy, ACA Group
Solutions Architect
Emily exemplifies what it means to be a change agent within our organization. Her deep engagement in the work and proactive mindset consistently drive meaningful improvements across teams and processes.
Emris, Fidelity Investments, Head of Shared Services
Emily has fearlessly met the challenge of taking over the design leadership on this National Grid work. She dove head-first into a new industry domain with confusing and sometimes contradictory concepts and terminology and complex role relationships. She was able to provide meaningful contributions in our client kick off workshops.
Mark, West Monroe
Sr. Principal
Amazing work leading the design effort in the release of scheduling R2! I really appreciate all of the time and effort you put into this! It is so fun seeing the scheduling vision continue to come to life!
Chris, Allina Health
VP, Digital and Marketing Technology
Since joining the Digital Priorities team as UXD lead on Enterprise Profile and Data Hygiene, Emily quickly took ownership of outcomes and has ensured our UX decisions align with both user needs and business goals. In everything she touches, Emily improves consistency and considers how to support future development and long-term outcomes.
Amanda, Fidelity Investments, UXC partner